Windows
10 comes installed with a new web browser, Microsoft Edge, that does
not support plug-ins and will not run Java. Because Java is required for
authentication to EFS-Web and Private PAIR, this impacts your ability
to access EFS-Web and Private PAIR via Microsoft Edge.
To
access EFS-Web and Private PAIR using Windows 10, Oracle is
recommending the use of alternative browsers such as Firefox and
Internet Explorer. IE11 will also be available on Windows10. For
additional information regarding Java compatibility and instructions on
how to access IE11 on Windows 10, please visit: http://www.java.com/en/download/faq/win10_faq.xml
The
United States Patent and Trademark Office (USPTO) is working on a
longer term plan to improve the overall authentication process. For
USPTO updates regarding this issue, please visit either of our
Announcements pages:
• EFS – Web Announcements: http://www.uspto.gov/patents-application-process/applying-online/efs-web-announcements
• PAIR Announcements: http://www.uspto.gov/patents-application-process/checking-application-status/pair-announcements
If
you need assistance with this matter, or have questions on any eFiling
topic, please visit the Patent Electronic Business Center webpage: http://www.uspto.gov/learning-and-resources/support-centers/patent-electronic-business-center for comprehensive contact information, FAQ’s, and other eFiling resources.